Help centre
Questions, answered.
Everything candidates and employers usually ask us. Can't find yours? WhatsApp us — a real person replies.
For job seekers
Do I really pay nothing, ever?
Yes. KelasaHub is paid by the hiring companies, never by candidates — no registration fee, no “processing charge”, no exceptions.
How fast will I actually hear back?
We call you back within a day of applying for a quick screening. You can track every stage with your Candidate ID.
What happens if I don't get selected?
Your profile stays active. Many placements come from matching candidates to a second or third role after an initial “no” — being audited once means we don't need to re-screen you.
Can I apply to more than one role?
Yes — apply to each role you like, or join the talent pool once and we'll match you across openings.
Do I need to upload a resume?
Not to apply — your details are enough to get started. You can send a resume over WhatsApp afterwards if the employer asks for one.
Can I walk in to your office?
Absolutely. Visit our head office in Ramamurthy Nagar during working hours, or WhatsApp us first so we can keep your interview slot ready.
I'm a fresher. Can I still get a call-centre job?
Yes. Many of our voice, sales and back-office roles welcome freshers — clear communication and the right attitude matter more than experience. Look for the “Freshers OK” tag on an opening.
Which languages help me get hired?
English plus any South Indian language — Kannada, Tamil, Telugu or Malayalam — opens the most doors. Hindi helps too, and French or Spanish speakers can qualify for international roles with much higher pay.
How do I check my application status?
Go to the Track application page, enter your Candidate ID and the email you applied with, and we'll email you a one-time code to see where you stand. You can download your application form there too.
What should I bring to the interview?
Usually a government photo ID, your education certificates and a couple of passport photos. We'll confirm exactly what that employer needs when we schedule your interview.
For employers
Hiring with KelasaHubWhat roles can KelasaHub hire for?
Voice and non-voice BPO roles, telecallers, customer support, sales and collections, back office, HR recruiters and QA — plus language-specific roles for South Indian and international languages.
How quickly can you share candidates?
For most volume roles we share pre-screened shortlists within days. Tell us the headcount, shift and languages you need and we'll give you a realistic timeline.
How are candidates screened?
Every candidate has a screening call covering communication, languages, shift availability and salary expectations before they reach you — so your team interviews fewer, better-matched people.
Still wondering?
Ask on WhatsApp