Free resume example

Collections Executive resume example.

Collections teams want people who stay calm, polite and persistent. Show your recovery numbers and that you understand compliant, respectful follow-up.

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What makes it work

  • Lead with your recovery rate or amount collected per month.
  • Mention the product: gold loans, personal loans, credit cards, two-wheeler loans.
  • Show you follow compliance rules — lenders care a lot about this.
  • Regional languages are a big plus for collections calls.

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Kavya Gowda

Collections Executive — Gold & Personal Loans

+91 97411 22334 · kavya.gowda@example.com · Banaswadi, Bengaluru

Profile

Collections executive with 2 years on gold and personal loan portfolios. Calm, respectful and persistent on calls, with a steady record of meeting monthly recovery targets while following compliance guidelines.

Experience

Collections Executive

Aug 2023 – Present

Trust Gold Finance (via BPO partner), Bengaluru

•Follow up on 70+ overdue accounts a day by phone and WhatsApp

•Recover an average of ₹6–8 lakh a month against target

•Negotiate payment plans while following RBI fair-practice guidelines

•Recognised as Employee of the Month, February 2025

Education

B.Com

St. Joseph's College

2023

Skills

Collections & follow-upsObjection handlingClear communicationCRM toolsComplaint resolutionMS Excel

Languages

Kannada (Native) · English (Fluent) · Hindi (Conversational)

Certifications & achievements

•Employee of the Month — Feb 2025

Sample resume — the person and companies are fictional.

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